Business Communication Technologies
Wynnum State High School recognises the importance of young people receiving a broad-based education, comprising both general and vocational components in the senior school, to prepare them for citizenship, further education, training and employment. This course of study explicitly combines general and vocational education components. Through this convergence, students are provided with opportunities to achieve a variety of meaningful and relevant outcomes.
In the first place, because this is a senior Authority subject, a student’s exit assessment may contribute to the calculation of an Overall Position (OP) and Field Positions (FPs). Secondly, students wishing to enrol in related Vocational Education and Training (VET) on leaving school may be eligible for appropriate credit towards courses offered in the same industry area by other VET providers. Thirdly, students have the opportunity to develop entry-level competencies required in the workplace in Certificate II in Business.
Business Communication and Technologies is designed to equip students with the ability to:
- Communicate effectively and to interact confidently
- Utilise a range of business information technologies
- Apply a range of individual and group strategies to resolve issues and complete tasks
- Question existing administrative practices
- Be enterprising in developing solutions to problems
The subject takes into account the increasingly global and changing contexts within which businesses and government agencies operate. As well, this course of study emphasises recycling principles and safe and sustainable work practices.
TOPICS
Workplace safety
Business environments (public and private sector)
Industrial relations
Managing workplace information
International business communication
Business communication
Business meetings
Organisational skills
Work team communication
Computer operations
Financial records
To make these topics meaningful, they will be studied in a number of relevant business contexts, including:
- Banks and Other Financial Institutions
- Conference Management
- Tourism and Hospitality
- Retail
Within these topics, students will have the opportunity to achieve Certificate II in Business. Units of Competency studied will include:
BSBCMN202A Organise and complete daily work activities
BSBCMN203A Communicate in the workplace
BSBCMN204A Work effectively with others
BSBCMN205A Use business technology
BSBCMN206A Process and maintain workplace information
BSBCMN207A Prepare and process financial/business documents
BSBCMN211A Participate in workplace safety procedures
BSBCMN213A Produce simple word processed documents
BSBCMN214A Create and use simple spreadsheets
BSBCMN215A Participate in environmental work practices
BSBADM304A Design and develop text documents
BSBADM306A Create electronic presentations
PREREQUISITES
It is recommended that students are to have achieved a C or above in junior English if they are to study this subject.
ASSESSMENT
Three assessment criteria apply to this course:
- Knowledge and Understanding
- Reasoning Processes
- Skills and Procedures
A variety of assessment techniques will be employed:
- Short answer tests and extended written responses
- Response to stimulus material
- Research and project work
- Practical applications
- Non–written presentations
- Teacher observation
- Procedural applications
Queensland Certificate of Education - 4 points
